Lumen

The Challenge

In most organizations, knowledge is the cornerstone of seamless operations, efficient problem-solving, and business continuity. However, managing and utilizing this knowledge often presents significant challenges. Knowledge is frequently scattered across various systems and file formats, while inefficient search processes consume valuable time. Additionally, companies face the risk of losing critical expertise due to employee turnover or retirement.

The Consequences

• Loss of Time: Lengthy search processes for relevant information delay workflows.
• Increased Risk of Errors: Decisions are often made based on incomplete or inaccessible data.
• Knowledge Loss: Critical expertise is lost when employees leave the organization.

The Solution: Lumen

Lumen is our intelligent knowledge management platform designed to address these challenges. With Lumen, organizations can efficiently manage and leverage their knowledge resources.

Core Features

• Central Knowledge Database: Manage all relevant documents – reports, technical manuals, meeting protocols – in a scalable platform.
• Natural Language Search: Ask questions in everyday language, and Lumen delivers precise answers while referencing relevant sources.
• Knowledge Preservation During Offboarding: Transform audio and video recordings of handover discussions into text and analyze them to secure critical expertise.
• Virtual Assistant: A virtual buddy supports onboarding for new employees, streamlining knowledge transfer.
• Flexible Permissions System: With single sign-on and granular access controls, your knowledge remains secure while access is hassle-free.

The Benefits of Lumen

• Improved Efficiency: Employees can quickly and reliably find the information they need, accelerating workflows.
• Fewer Errors: Access to up-to-date, validated data minimizes poor decision-making.
• Knowledge Retention: Structured storage and integration of expertise prevent the loss of critical knowledge.
• Support for New Employees: Natural language interactions simplify onboarding and enhance productivity.

GDPR and EU AI Act Compliance

Lumen can be configured to meet all requirements of the GDPR and the EU AI Act, ensuring your knowledge platform remains innovative and legally compliant.